Legal notice
Vendor: yoldno
Responsible Officer: Yusuke Ono
Service Name: yoldno
Address: 4-6-10, Yoshidanihonmatsu-cho, Sakyo-ku, Kyoto-shi, Kyoto, 606-8316, Japan
Email: info@yoldno.com
Price: The prices displayed on the product page (tax included).
Additional Charges: Shipping fees and bank transfer fees (which vary by financial institution). Additionally, the cost of internet access and data transmission required for browsing our website, purchasing content, or downloading software are the responsibility of the customer.
Payment Methods and Timing:
- Credit Card: Varies depending on the customer's credit card company.
- Google Pay/Apple Pay/Amazon Pay/PayPal: Varies depending on the credit card company registered with each account.
- QR Code Payment: Please pay at the time of order.
- Carrier Payment: Varies depending on the customer's carrier.
- Convenience Store Payment: Please complete payment within one week of placing your order.
- Bank Transfer: Please complete payment within one week of placing your order.
- Cash on Delivery: Pay upon receipt of the product.
Delivery Time: Within five business days from the date of order.
Delivery Method: Products will be shipped to the designated delivery address. Digital content will be provided via download.
Returns, Defective Products, and Cancellations:
If you wish to return or exchange an item, please contact us in advance via email or phone. We cannot accept returns or exchanges in the following cases:
- Items that have been delivered for more than 8 days.
- Items that have been opened.
- Items that have been used.
- Sale items.
- Made-to-order items.
- Items that have been damaged or soiled by the customer.
- Returns or exchanges due to customer preferences (e.g., wrong size or image).